Welcome to Consumer Protection Council

Overview

Consumer Protection Council (CPC) is a Parastatal of the Federal Government of Nigeria, supervised by the Federal Ministry of Trade and Investment. Though it was established by Act No. 66 of  1992, it commenced operations only in 1999, …

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Consumer Rights

As a consumer, you have the following rights and you must insist on them. The right to Satisfaction of Basic Needs: Access to basic goods and services necessary for survival, such as food, water, energy, clothung, shelter, health-care, education and sanitation…

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Consumer Success Stories

The Council in keeping to its mandate provides speedy redress to consumer complaints through negotiation, mediation, conciliation and prosecution where necessary.Here are some success stories to this effect..

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How CPC handles complaints

The CPC by its mandate receives and looks into consumer complaints in a bid to ensuring speedy redress for complainants. For consumers to understand how the Council handles complaints, here are some scenarios..  …

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