ABOUT US

2011-11-21

   About the Consumer Protection Council (CPC) The CPC is a Parastatal of the Federal Government of Nigeria, supervised by the Federal Ministry of Trade and Investment. Though it wa...

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PRODUCT & SERVICE REGISTRATION

2015-04-12

In exercise of the powers conferred upon it by section 31 of the Consumer Protection Council Act and of all other powers enabling it in that behalf, the Consumer Protection Council with the approval o...

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CONSUMER RIGHTS

2015-04-12

As a consumer, you have the following rights and you must insist on them: The right to Satisfaction of Basic Needs Access to basic goods and services necessary for survival, such as food, water, en...

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01 Jul

CPC ordered redress up to the tune of N2.5 billion for consumers in 2016

The Consumer Protection Council (CPC) has disclosed that it has ordered redress up to the tune of N2.5 billion for consumers in 2016 as refunds and compensation in the resolution of their complaints on unsatisfactory services and products. The Counc...

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04 Jul

CPC ORDERS VIP EXPRESS TOURISM LTD TO REFUND N25 MILLION TO AGGRIEVED CONSUMERS

The Consumer Protection Council (CPC) has ordered VIP Express Tourism Limited to refund over N25 million to 63 aggrieved subscribers of its holiday packages, due to gross violation of their rights. CPC’s Order, which was signed by its Director...

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06 Jul

DELAYED BAGGAGE: CPC SUMMONS ARIK AIR OVER ALLEGED CONSUMER RIGHTS ABUSE

Following complaints of alleged ill-treatment by passengers of recent London-Abuja Arik Air flights, the Consumer Protection Council (CPC) has summoned the management of the airline to appear before it to provide facts relating to the allegations. &...

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12 Jul

WORLD ANTIBIOTIC AWARENESS WEEK (WAAW)

This week ( 14th – 20th November) is World Antibiotic Awareness Week and the Consumer Protection Council (CPC) is calling on all Consumers to remind them again that they should beware because antibiotic resistance can kill. Antibioti...

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WORLD ANTIBIOTIC AWARENESS WEEK (WAAW)

This week ( 14th – 20th November) is World Antibiotic Awareness ...

SAMSUNG COMPLIES WITHE CPC’S ULTIMATUM, ANNOUNCES VOLUNTARY EXCHANGE PACKAGE FOR AFFECTED CONSUMERS

Samsung Electronics West Africa Limited has complied with the ultimatum given to...

CPC BEAMS SEARCHLIGHT ON RESORT SAVINGS & LOANS LIMITED

The Consumer Protection Council (CPC) has been inundated with consumer complaint...

DELAYED BAGGAGE: CPC SUMMONS ARIK AIR OVER ALLEGED CONSUMER RIGHTS ABUSE

Following complaints of alleged ill-treatment by passengers of recent London-Abu...

CPC CLAMOURS FOR ENTRENCHMENT OF GUARANTEE, WARRANTY POLICY

The Consumer Protection Council (CPC) on Monday berated businesses ope...

CPC FINDS FCMB CULPABLE, ORDERS BANK TO REFUND N1.543 BILLION UNLAWFUL DEDUCTIONS

The Consumer Protection Council (CPC) has ordered First City Monument Bank (FCMB...

CPC ordered redress up to the tune of N2.5 billion for consumers in 2016

The Consumer Protection Council (CPC) has disclosed that it has ordered redress ...

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